![]() ![]() If you’re just beginning to troubleshoot the issues, you shouldn’t immediately exclude the idea that the problem was caused by a cache from your list of suspects. Now that you are familiar with every potential cause that might cause this type of issue, here’s a list of methods that other affected users have successfully used to get to the bottom of the issue: 1. Therefore, making sure that you are using the most recent firmware has the ability to solve the issue. Console firmware issue – You should be aware that Microsoft has already made several upgrades to improve the stability of the fleet of basic applications.AVR setup is connected to Xbox One console – If you have no display or sound on your television and your console is linked to an audio-video receiver (AVR) that is also connected to your television, you should try restarting the AVR component to see if this resolves the issue.You may put this hypothesis to the test by disabling all of the connected peripherals. This happens when the console attempts to update itself when it is turned on. The issue is caused by connected peripherals – It is possible that you will get a black screen when you switch on your console if you have any storage expansion cards, USB hard drives, or battery charging stations attached to it.If you haven’t tried this fix yet, you should go through several steps to reset your display settings. Display Setting issue – By completely resetting all display settings and making the Xbox system start up in low-resolution mode, other people who were also having this problem were able to resolve it.Allow 24 Hz setting is turned on – If the video output option in your console’s settings is set to Allow 24Hz, you risk experiencing a problem in which the screen remains blank while you watch a Blu-ray disc.There are a set of troubleshooting strategies that will help you do this. HDMI Connection issue – If a power cycling procedure was not effective in your case, you should proceed by checking every possible connection problem that could be causing this black screen issue.In this case, a power cycle procedure should allow you to fix the issue. Temporary Xbox One files are affecting the boot procedure – As it turns out, you can also expect to deal with this issue due to some type of corruption that has been accumulating inside the persistent cache of your console.By deleting the persistent cache before rebooting your Xbox One system, some users who were having the same problem as you were able to resolve it. ![]() Corrupted persistent cache – It’s possible that the problem is being made worse by a flaw in the persistent cache that Xbox One keeps. ![]()
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